Contact
Talk to us.
No forms, no tracking. Please don't send licence keys or the secret part of an order link.
In the app (private)
Message @frozenchat in Frozen Chat. Like every chat, it's end-to-end encrypted. Best for anything about your account.
Live chat on this site
Tap Chat with us in the bottom-right corner for quick questions before you buy. It isn't end-to-end encrypted.
E-mail
Questions about Frozen Chat or a shop order. For orders, include the order id shown on your order page.
[email protected]
Security reports
Found a vulnerability? Please report it privately first, with “security” in the subject, and give us time to fix it before going public. We will credit you if you like.